Operations Analyst I

Operations Analyst I

04 jan
|
Mygwork
|
São Paulo

04 jan

Mygwork

São Paulo

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work onsome of the most challenging and relevant issues in financial services and technology. Our talentedpeople empower us, and we believe in being part of a team that is open, collaborative,entrepreneurial, passionate, and above all, fun.What you will be doing:You will maintain a job scheduling system and new/improved work procedures, test programs, systems,and/or hardware/software changes and efficiency, respond to processing problems and client requestsand maintain a data center disaster recovery plan. You will also be able to configure, administer,and operate IBM System Automation for z/OS, and IBM Netview for z/OS.Programming Skills:





Assembler REXX NetView PIPE Operational commands MVS & USS commands TSO/ISPF" Investigates known error conditions and follows prescribed error correction procedures. Recognizes abnormal processing conditions and determines appropriate actions required to resolve the issue(s) and complete processing. Makes use of available documentation to resolve errors. Maintains the production scheduling system and new/improved work procedures. Researches and resolves user problems as well as issues and problems with software systems, production processing, and production environments. When solving a mainframe production or system problem, makes effective use of tools and resources, utilizes manuals, write-ups, and other tools as an aid in solving the problem. Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job. Coordinates testing of applications, systems, processes and procedures, hardware, and/or software changes. Analyzes and implements changes or additions to software systems and production procedures. Trains internal customers (employees) on changes, new systems, or new procedures. May identify new tools, technology, or processes that improve the overall processing environment or processing efficiency. Assists in the definition of external and internal customer problems and needs. Discusses expectations with customers. May explain solutions directly to customers where appropriate. Maintains the production support disaster recovery/business continuity plans. Coordinates and conducts disaster recovery testing as required, documents test results, and documents modifications required for future testing. Completes project assignments and special projects commensurate with job expectations. Other related duties are assigned as needed. What you bring: High school diploma or GED. Associate's or bachelor's degree is preferable or the equivalent combination of education, training, or work experience. Assembler Programming XML Programming IBM OMEGAMON configuration IBM TEP situations z/OS MVS operations z/OS USS operations ISPF dialog programming SMPE CA OPSMVS programmer ASG TMON - administrator ITIL qualification is preferable, but not essential ServiceNow. Experience of working in Financial Services is desirable The role will provide troubleshooting, repair, and escalation of issues affecting the FIS Services in line with agreed SLA's. Deployment, architecture, patching, and maintenance of IBM mainframe automation and monitoring tools. Must be well versed in automation creation, dependencies, and parent/child relationships, using the IBM System Automation/NetView toolset. Collaborating with the key stakeholders to provide clear communication about the status of any technical-related issues and changes. Attendance on recovery calls. Work with team members and other groups to design and implement sophisticated mainframe automation to ensure high availability. Identify automation opportunities across the mainframe estates and implement these improvements. Mainframe automation engineering A self-starter, but one who works well with others. A self-learner but takes directions. Good English communication skills, both verbal and written, are very important. Cross-train team members, end-users, including operators and technical teams. Act as a role model for technical competence, helpfulness, facilitation of learning, and teamwork. 4years + of working in an automation /engineering role across a mainframe environment. Good understanding of service call management systems and monitoring software. What we offer you: Attractive benefits including private medical cover, dental cover, and travel insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we processin order to provide services to our clients. For specific information on how FIS protects personalinformation online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of ourhiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies whichare not on the preferred supplier list and is not responsible for any related fees for resumessubmitted to job postings, our employees, or any other part of our company.#pridepass This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

Quona Capital: Latin America Investment Senior Analyst Or Associate - São Paulo São Paulo, São Paulo

Quona Capital: Latin America Investment Senior Analyst Or Associate - São Paulo São Paulo, São Paulo

Want to join a dynamic and global team investing in innovative fintech entrepreneurs across emerging markets?Quona Capital, a leading venture capital firm dedicated to fueling global fintech, is hiring a Senior Analyst or Associate to join its Latin [...]
São Paulo
20 jan
    São Paulo
    20 jan

Trading Support Analyst, São Paulo - 5985

Trading Support Analyst, São Paulo - 5985

Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions [...]
São Paulo
09 jan
    São Paulo
    09 jan

Trading Support Analyst, São Paulo - 4263

Trading Support Analyst, São Paulo - 4263

Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions [...]
São Paulo
09 jan
    São Paulo
    09 jan

Trading Support Analyst, São Paulo

Trading Support Analyst, São Paulo

Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions [...]
São Paulo
17 jan
    São Paulo
    17 jan
Subscrever este alerta de emprego:
Digite seu endereço de e-mail para receber as últimas ofertas de emprego para: operations analyst i