12 out
Cummins
Rio de Janeiro
Supports customer facing sales force through the rhythm of sales; Lead to close. Supports clearly defined procedures under supervision.
Assists in compiling budgetary quotes including technical data, customer presentations, lead time and others for customer facing sales force.
Contributes in preparation, scheduling and execution of customer visits and customer events where the procedure is well documented and repetitive.
Supports processing of orders, issuing of order acknowledgements, invoicing and shipping notices for simple jobs where the procedure is well documented.
Runs reports on order status, inventory status and other associated information where the procedure is well documented and repetitive.
Routes identified customer issues to associated teams and follows up for resolution (including shipment and after sale).
Periodically reports inventory/stock levels where the procedure is well documented and repetitive.
Available as a back-up support for all branch personnel in the sale of products to retail customers, where the task is well documented and repetitive.
**Qualifications**
**Skills**
Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
**Education, Licenses, Certifications**
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
**Experience**
Minimal or no work experience required.
Answer customers's calls, mails, messages in apps. Gives personal assistance.
Hear the customer with empathy and disponibilty, looking forward to be a reference in service and credibility.
Helps customers with parts identification.
Make quotations, send e make sent proposal's follow-up, seeking increase conversion rate's sales.
Understand his/her customers's portfolio, bring new opportunities to business and suggestions to strategic inventory.
Prospect new customers, recover the inatives ones and retain the actives ones, and perform consultive sales.
Engaged and commited with goals and the teamwork, and have passion about sales.
Necessary Microsoft Excel knowledge, intermediate level.
Technical mechanics knowledge is recommended.
**Job** SALES
**Primary Location** Brazil-Rio de Janeiro-Rio de Janeiro-Brazil, RJ, Rio de Janeiro, Distributor DME Branch
**Job Type** Experienced - Exempt / Office
**Recruitment Job Type** Office